Application System FAQs
The application is accessible only via an emailed link. Once you call us to discuss your proposal, the foundation staff member you spoke to will email you the link. If you can’t find the email, just call or email us and we’ll resend it.
The first step in our grant process is a phone call from you to us to discuss your proposal. Once we’ve determined that your request is a fit for our priorities, we’ll send you an email with a link to the grant application.
The first time you log on, you’ll select “New Applicant” to start. This will take you to a screen where you’ll enter your email address (which will be your login ID) and set up a password. Once that’s done, you can start filling out your application. Anytime you apply you will use these credentials.
It may or may not, depending on what type of grant you’re looking for. We have different applications for different types of grants (for example, program grants, capacity building grants, and general operating grants.) Each has its own link. So please contact your program officer when you want to apply, and she’ll email you the correct link.
No, we would like to discuss your project and make sure it is a fit before you spend time filling out the application. Please do call us before completing an application.
No. Once you’ve set up your login ID and password, you’ll be able to use them every time you sign on to the system.
You can reset your password by clicking the Forgot Password? link in the login screen.
The first time you apply using our new system, you’ll have to enter all the information. When you reapply in the future, you will be able to populate the organizational fields with data from your last application. However, we do ask that you review the data and update anything that’s changed, particularly the description of your organization. While the history of your agency doesn’t change, other factors may: the towns you serve, the programs you operate, the number of staff you employ and clients you serve. We’d like to make sure we have the latest information when we’re making a grant decision.
The first time you apply on the system, we ask that you include all of the documents listed. For subsequent grants, we won’t need you to resend items like your 501(c)(3) letter. You can tell which information is required in order to submit your application by looking for a red asterisk beside the field or the document name.
If it’s a text field, you can simply enter “not applicable.” If it’s a check box or other type of field, you can just leave it blank. Please note, though, that fields marked with a red asterisk must be completed in order to submit your application.
We set the word counts on our text fields based on the amount of information we’re used to seeing on our existing grant applications. Please try to keep your narrative within the word count; longer is not necessarily better! If you feel that you absolutely must provide more narrative than there is room for on the application, please email it to your program officer.
Red asterisks signify fields that must be completed in order for you to submit your application. If you leave any of them blank, you’ll get an error message telling you to go back and fill them out.
If you don’t have a requested document, you can upload a document in its place explaining that you don’t have the item requested. If you plan to obtain and submit the requested doc at a later date, please let us know when you expect to send it. Please note that documents with an asterisk next to them are required in order to submit your request.
We prefer that you stick to documents in PDF, Word, or Excel format. We aren’t equipped to open other document types.
Those are links to each section of the application.
You can use tabs at the top of the page to return to sections you have already completed. Before you submit your app, please click the “Save and Finish Later” button at the bottom of the page. This will save your work and your will receive a confirming email. (Please Note: clicking this button automatically returns you to the main “Applications” page. We are currently working with the vendor to add a “Save” button that will keep you on the page where you are working. We apologize for any inconvenience.)
When you return to your application you will also see error messages at the top of the page if you skipped items or completed them incorrectly. Once everything is shipshape, you can click “Submit” and your application will be on its way to us. You’ll receive an email from MicroEdge to tell you it was submitted; it will include a copy of the application.
Uh-oh. The back button is a no-no in this system; in effect, it kicks you out. You’ll have to log back in. Unfortunately, if this happens while you’re inputting information and you haven’t saved it, it will be lost and you’ll have to re-enter it. As you work, be sure to hit “Save and Finish Later” so you won’t lose your work. And remember: use the navigation tabs at the top of the application screen to move from page to page.
Actually, you’re still logged in, and will find yourself on the “Applications” page. Just click the link to the application you were working on to resume. Then, you can use the tabs at the top of the screen to return to the page you were working on. Sorry…we know that this is not optimal, and we’ve asked our vendor to add a Save button that doesn’t change your location, but for now Save and Finish Later is the only way to save your app. Use it frequently, as our system doesn’t autosave.
“Save and Finish Later” won’t log you out, but it does return you to the main application page. Simply click the link for the application on which you were working to resume. Then, use the navigation tabs at the top to return to the page you were working on.
If you can’t submit your application, chances are something is missing or incorrect. Scroll to the top of the screen, and you should see error messages telling you which items need your attention. Once you’ve addressed all of them, you should be able to submit. If you find you still can’t, please call us and we’ll figure it out together.
Your numeric entries into a percentage field MUST total to 100%. You can click the "Other” choice as a catchall for figures you don’t have.
If you have trouble with an upload, scroll up to check the top of the uploads page for an error message. It may be that the total size of all the documents you’ve uploaded exceeds the limit. If you don’t see an error message, there may be a system issue; please try your upload again later. If it still doesn’t work, just email the doc to your program officer.
No; once the application has been submitted, you can’t change it. If you need to make a change—for example, you need to correct something erroneous—contact your program officer. She can return the application to you for editing, after which you can resubmit it.
Just email your program officer, as usual. Our email addresses are:
MicroEdge was the name of the company that originally created our application system. You may still see the MicroEdge name on emails you receive from the system; please do open them, as they will contain information about your application.
Communications with the MicroEdge name are in response to work you do on our system; for example, you’ll get an email if you successfully saved or submitted an application. That’s the only time you should hear from MicroEdge.
Please email us with your suggestions; we’re glad to have your input. If it’s something related to the system itself, we can share them with our vendor.
Fields where you’re entering lots of text will usually have a little square icon to the right of the entry field. You can click that icon to expand the box so you can see more of your text, and scroll up and down in it.
In the long text fields—for example, the ones where you answer questions about your project—you’ll see a red check mark next to the box in which you are typing. Just click it to spell check your work.
Whenever you save or submit your application, you will receive an email containing a copy of it.
Whenever you save or submit your application, you will receive an email containing a copy of it. You can refer to that copy. Or, you can log in to the application system and open your app at any time. Please note that once you submit your app, you won’t be able to make any further changes to it.
We don’t have the ability to show you applications you filed before February 1, 2019 (sorry—we would have liked to do that). However, any online application you submit thereafter will be available for you to look at. We are currently developing a simplified process for repeat grants.
With the introduction of our new online system, we are asking all of our grantees to submit complete applications with all requested supporting documents the first time they apply. When you reapply for the same program, you’ll use a simplified process. You also won’t need to upload all the supporting documents, either; usually, for a repeat grant, we only need an updated program budget. Your program officer can advise you of the documents we need.
|Grant Application Deadline||For Review By|
|November 1, 2018||February 20, 2019|
|March 1, 2019||June 19, 2019|
|July 1, 2019||October 16, 2019|
Generally speaking, if you don’t complete your application by the deadline, it will be held over for review in the next grant cycle. Please contact your program officer if you are having trouble finishing on time.
Clarification on Information Requested
We need this information for both groups. Where you enter information about your agency as a whole, tell us the total number served by your agency. Once you enter the section where you describe your program, this is where you will enter the number served by the program.
Absolutely not. It’s helpful for us to know if your agency was able to meet United Way standards for support.
We are committed to serving diverse populations. Having directors or trustees of the same background as your clients tells us that there is effort on your part to include decision makers who understand the people you serve.
Please list all funders you have approached for support of your project and the amount requested along with a notation regarding whether the funding has been received or is pending. Please also give us your projections of other sources of funds you expect to realize from, for example, fundraising events, pledge campaigns, program fees, etc.
We’re looking for any demographics you track that will help us to further understand those you serve. This could be, for example, age, ethnicity, marital status, income level, age, town of residence, special needs, school attendance, eligibility for free/reduced price school lunch. This will give us a better idea of how well your program matches our funding priorities.
Please provide the best statistics you have on the demographics of your clients. If you would like to provide additional anecdotal information about your clients, please do, but mark it as such.
Ongoing programs have more of a track record and should be able to provide more data as to their effectiveness. However, we would not rule out a program for funding simply because it is new.
We need to see some kind of yardstick you will use to measure your results and determine whether you accomplished what you set out to do. Since we’ll be asking you for a report on your grant one year after it has been awarded, you should think in terms of outcomes that you can reasonably expect to achieve by that time.
For example, an after-school program that promotes school success for children aged 12–14 might look for these outcomes:
- Improvement in school grades — measurable by reviewing report cards before and after the program
- Improved performance on standardized tests (such as CMT) — comparison of scores before/after program
- Improved attendance at school, reduced tardiness, reduced incidences of disciplinary problems — measurable by school records and/or teacher surveys before/after program
Here are some examples of “outcomes” we’ve seen listed on applications that don’t seem meaningful to us:
- Pre- and post-surveys of parents and/or students (Don’t get us wrong —we have nothing against surveys, and we’ve frequently seen them used successfully for measuring outcomes. But the survey itself isn’t an outcome —it’s a measurement tool. Describe for us what you plan to measure with your survey.)
- Hold four forums on substance abuse prevention, with attendance of 200 students.(This is a program activity, not an outcome. If your stated goal is to affect the students’choices about substance abuse, that’s what needs to be measured.)
- Student/parent satisfaction surveys about the program (The fact that program participants are satisfied with the program doesn’t necessarily mean that the program has achieved its goals.)
We realize that measuring outcomes can be challenging. Keep in mind that the question you’re trying to answer is, “Did we achieve the goals we set for this program?” Any outcomes you measure should lead you to that answer.
When you reach this point in the application process, please simply upload a document stating that you do not produce an annual report.
We understand that some agencies are too small to require a formal financial audit. However, we do expect that you keep some type of financial records. Ideally, we would like to see a statement of financial position (balance sheet), statement of activities and changes in net assets (income statement), and statement of cash flows. These should reflect the most recently completed fiscal year.
If your program serves the entire state of Connecticut, select that option. If your program serves all of Liberty Bank’s service area, select that option. If it serves a region or regions within Liberty’s service area, you can check up to 3 of the remaining regions. Regions are defined below.
Liberty Bank Service Area: Middlesex and New Haven Counties, as well as the towns of Andover, Berlin, Bozrah, Bristol, Colchester, Columbia, Coventry, East Hartford, East Lyme, Franklin, Glastonbury, Groton, Hartford, Hebron, Lebanon, Lyme, Manchester, Mansfield, Marlborough, Montville, New Britain, New London, Newington, Norwich, Old Lyme, Plainville, Rocky Hill, Salem, Shelton, Southington, Stonington, Waterford, West Hartford, Wethersfield, and Windham.
Middlesex County: Chester, Clinton, Cromwell, Deep River, Durham, East Haddam, East Hampton, Essex, Haddam, Killingworth, Middlefield, Middletown, Portland, Old Saybrook, Westbrook
Greater New London: East Lyme, Groton, Lyme, Old Lyme, New London, Stonington, Waterford
Hartford County: Berlin, Bristol, East Hartford, Glastonbury, Hartford, Manchester, Marlborough, New Britain, Newington, Plainville, Rocky Hill, Southington, West Hartford, Wethersfield
Naugatuck Valley: Ansonia, Bethany, Beacon Falls, Derby, Middlebury, Milford, Orange, Oxford, Naugatuck, Prospect, Seymour, Shelton, Southbury, Waterbury, West Haven, Wolcott, Woodbridge
Greater New Haven (Branford, Cheshire, East Haven, Guilford, Hamden, Madison, Meriden, New Haven, North Branford, North Haven, Wallingford
Norwich/Willimantic: Andover, Bozrah, Colchester, Columbia, Coventry, Franklin, Hebron, Lebanon, Mansfield, Montville, Norwich, Salem, Windham/Willimantic